Global BPO Performance Excellence Architect

Johnson & Johnson MedTech is looking for a Global BPO Deliver Performance Excellence Leader based in Zug, Switzerland. The role involves defining and governing global operational standards and driving continuous improvement in service performance across distribution networks.

The ideal candidate will have 12–15+ years of experience in Supply Chain Operations, expertise in benchmarking, and a strong understanding of Lean and Six Sigma methodologies. The position emphasizes leadership, stakeholder management, and operational excellence within a global framework.