Global CCaaS Tech Lead for Contact Center

MiniMed is seeking a Senior IT Technologist in Madrid to lead the transition of their Contact Center technology to NICE CXone. This role involves serving as the technical authority, managing global deployments, and collaborating across teams for optimal performance. Successful candidates will have over 10 years of experience in contact center technologies including Cisco UCCE and NICE CXone, along with strong stakeholder management skills. Competitive salary and flexible benefits are offered.
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