Global Customer Quality Manager
Location
Santa Catarina, Nuevo Leon
Job Type
Full-time
Category
Operations Specialties Managers
Posted
June 16, 2026
POSITION SUMMARY
The Global Customer Quality Manager is responsible for protecting the customer experience across global operations by leading structured problem-solving, ensuring rapid containment, and driving systemic corrective actions. This role owns the end-to-end management of customer quality issues, ensuring effective resolution, robust read-across deployment, and prevention of recurrence across all regions and product lines
RESPONSIBILITIES
Customer Issue Management