Global Customer Service Coach (m/w/d)

Liebherr Group • Nenzing, Vorarlberg, Austria • Posted June 09, 2026

Location Nenzing, Vorarlberg

Job Type Vollzeit

Category Information and Record Clerks

Posted June 09, 2026

Train Minds. Shape Culture. Transform Customer Service.

As a Global Customer Service Coach, you will play a key role in strengthening and scaling our customer service excellence worldwide. You will work closely with the Head of Customer Service and local management teams to professionalize customer service processes, develop people and organizations, and embed a truly customer‑centric culture across our mixed sales companies.

You act as a coach, change agent, and ambassador for our customer service strategy, translating strategy into daily business impact.

Your Responsibilities

Coaching & Capability Building
Coach local teams in operational customer service processes and tools to ensure consistent and efficient execution.

Support organizational development initiatives within customer service organizations, fostering continuous improvement.

Introduce and transfer best practices across ...

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