Global Enterprise Support Lead for AI & Ops Excellence

Remotedxb, located in Dubai, is seeking a dynamic leader to oversee global enterprise support operations. The ideal candidate will drive a culture of excellence by mentoring support specialists and managing key performance indicators (KPIs). Experience in AI technology and telephony systems is crucial.

This role includes leadership responsibilities alongside the need to provide hands-on technical support for complex issues and facilitate communication between departments to meet customer needs effectively.