Global Head of Customer Identity & Access Management, IAM / Enterprise Security

Scotiabank • Toronto, Ontario, Canada • Posted June 26, 2026

Location Toronto, Ontario

Job Type Full-time

Category Computer Occupations

Posted June 26, 2026

What You’ll Do
 :Global CIAM Platform Ownership
Owns the full lifecycle and service accountability for global CIAM platforms, including strategy alignment with architecture, design, build, modernization, production operations, and continuous improvement for customer identity and authentication services.

Accountable for platform availability, resiliency, performance, security posture, and operational excellence across web and mobile channels globally.

Ensures CIAM services operate as enterprise‑grade platforms, meeting defined SLAs, SLOs, and regulatory obligations.
Engineering & Delivery Leadership
Leads the end‑to‑end CIAM engineering function, spanning business analysis, engineering, QA, NFT, web/mobile development, onboarding, and release management.

Develops and modernizes core CIAM capabilities, including authentication, authorization, MFA, risk‑based authentication, customer registration, identity lifecycle, and...
            

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