Global Quality Director: Strategy, Compliance & Automation

Teleperformance is seeking a Director of Quality to lead the quality strategy across key global accounts in the BFSI sector. This role requires developing a global quality strategy, ensuring adherence to FCA regulations, and driving a culture of continuous improvement.

The ideal candidate will have over 10 years of experience in senior quality roles, strong understanding of QA methodologies, and exceptional communication skills. This position is based in Cape Town, South Africa.