Graduate Operations Strategy Analyst

What You’ll Do

• Rotate through four operational pillars in your first twelve months. Customer Support, Collections, RiskOps, and Supply Chain. Three months each. In every rotation you'll shadow the team to understand the core elements of the role, embed and complete the work hand-in-hand with them, then deliver an improvement project before moving on. These might rebuild a process, automate a manual step, or build a tool that did not exist before.
• Turn operational data into recommendations and insights. Build dashboards, query our data, and surface the insights that change how decisions get made or how processes run. Across the rotations you'll work with metrics that span fulfilment performance, customer SLAs, stock health, cost efficiency, and billing performance.
• Get exposure across the business. Each rotation gives you direct working relationships with different operational teams, our cross-functional partners in Comme...