Grocery CS Leader: Scale Growth with Top Partners

Uber is seeking a Manager for its Groceries Customer Success team in Santiago, Chile. This role involves leading a dedicated team to ensure operational excellence and sustainable growth with strategic grocery partners. The ideal candidate will have over 8 years of success in customer success leadership and a proven ability to drive measurable improvements.

You will mentor Customer Success Managers, collaborate with various teams to tackle client challenges, and implement strategies that enhance client relationships and optimizes performance metrics.