Group Director, Technology Operations - Customer Growth
Location
Bentonville, AR
Job Type
Full-time
Category
other-general
Posted
June 22, 2026
**Position Summary...**
The Group Director, Customer Growth leads the development and execution of omni-channel customer growth strategies that drive acquisition, migration, and long-term retention. This role is responsible for defining customer-centric frameworks that inform how Walmart engages high-value segments across physical and digital experiences.
As a key strategic leader, this position partners cross-functionally across Marketing, Ecommerce, Product, Technology, and Decision Sciences to align on priorities, shape investment decisions, and embed customer-centric thinking into enterprise initiatives. The role oversees the development of scalable growth strategies, measurement frameworks, and experimentation roadmaps to optimize customer outcomes and business performance.
This leader will champion platform thinking across customer journeys, leveraging insights, data, and innovation to continuously evolve how Walmart delivers differentiated value to its customers.
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The Group Director, Customer Growth leads the development and execution of omni-channel customer growth strategies that drive acquisition, migration, and long-term retention. This role is responsible for defining customer-centric frameworks that inform how Walmart engages high-value segments across physical and digital experiences.
As a key strategic leader, this position partners cross-functionally across Marketing, Ecommerce, Product, Technology, and Decision Sciences to align on priorities, shape investment decisions, and embed customer-centric thinking into enterprise initiatives. The role oversees the development of scalable growth strategies, measurement frameworks, and experimentation roadmaps to optimize customer outcomes and business performance.
This leader will champion platform thinking across customer journeys, leveraging insights, data, and innovation to continuously evolve how Walmart delivers differentiated value to its customers.
<...