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Guest Communication Executive (Reservation)

The Peninsula Istanbul • Beyoğlu, İstanbul, Turkey • Posted June 07, 2026

Location Beyoğlu, İstanbul
Job Type Full-time
Category Information and Record Clerks
Posted June 07, 2026

Set along the dazzling Bosphorus waterfront in the historic district of Karaköy, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings – three of them historic and beautifully restored – and welcomes guests arriving by land or sea.

  • An exceptional opportunity to join our high-profile hotel in Istanbul.

  • The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees. 

  • Be a part of the highly experienced team.

    • Key accountabilities

  • Responsible for all outgoing and incoming customer calls, verifying accuracy and handling emergency issues.

  • Ensuring that all calls are handled overseeing Restaurant, SPA and Hotel Reservations

  • Representing the hotel in accordance with all Peninsula Standards and Service Principles...

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