Guest Experience Ambassador

At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Front Office Supervisor because together, we are better. Start your career at Sheraton, where you don't just work - you belong. 

Position Summary: 

• Be an expert on the hotel and the surrounding community, know it inside and out to exceed guest expectations 
• Assist guests arriving and departing the hotel through the check in and departure process
• Handle general enquiries, creating meaningful guest experiences that are tailored to the guests requirements
• Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings
• Engage hotel guests to enhance the service experience throu...