Guest Experience and Reservations Coordinator
Location
malham, england
Job Type
Full-time
Category
Management & Operations
Posted
June 08, 2026
Are you looking for the next step in your career
Your day to day as Guest Experience and Reservations Coordinator
The Guest Experience & Reservations Co-ordinator is responsible for the end-to-end management of all bookings across the business, including rooms, restaurant reservations and events, ensuring maximum occupancy, optimal yield, and a seamless guest journey from enquiry through to arrival. You will also be involved in booking the guests in on arrival
Who are we looking for?
- Experience in reservations, front office or hospitality administration
- Strong organisational and time management skills
- Commercial awareness and understanding of revenue drivers
- Experience with booking systems (e.g. Rezlynx, Zonal)
- Strong communication and customer service skills
- Experience in reservations, reception or working in a conference and events sales office is essential