Guest Experience Expert (Receptionist)
Location
Cape Town, South Africa
Job Type
Full-time
Category
other-general
Posted
June 27, 2026
**Additional Information**
**Job Number** 26077073
**Job Category** Rooms & Guest Services Operations
**Location** Convention Square, Cape Town, South Africa, South Africa, 8000
VIEW ON MAP (https://www.google.com/maps?q=Convention%20Square%2C%20Cape%20Town%2C%20South%20Africa%2C%20South%20Africa%2C%208000)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**JOB SUMMARY**
Primary focus on Guest interaction, provide excellent Customer Service and maintain the quality and standards of the Westin Cape Town and in accordance with Marriott International Hotels standards, policies and procedures
**CANDIDATE PROFILE**
**Education and Experience**
+ At least 2- 3 years’ experience in a Receptionist/ Front Desk Agent position within a Hotel environment
+ An appropriate recognized qualification would be advantageous
+ Proficiency in Microsoft packages
+ Working Knowledge in Fidelio Opera
...
**Job Number** 26077073
**Job Category** Rooms & Guest Services Operations
**Location** Convention Square, Cape Town, South Africa, South Africa, 8000
VIEW ON MAP (https://www.google.com/maps?q=Convention%20Square%2C%20Cape%20Town%2C%20South%20Africa%2C%20South%20Africa%2C%208000)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**JOB SUMMARY**
Primary focus on Guest interaction, provide excellent Customer Service and maintain the quality and standards of the Westin Cape Town and in accordance with Marriott International Hotels standards, policies and procedures
**CANDIDATE PROFILE**
**Education and Experience**
+ At least 2- 3 years’ experience in a Receptionist/ Front Desk Agent position within a Hotel environment
+ An appropriate recognized qualification would be advantageous
+ Proficiency in Microsoft packages
+ Working Knowledge in Fidelio Opera
...