Guest Experience Expert
Location
Tokyo, Japan
Job Type
Full-time
Category
other-general
Posted
June 03, 2026
**Additional Information**
**Job Number** 26044144
**Job Category** Rooms & Guest Services Operations
**Location** 3-4-2 Kotobashi, Sumida-ku, Tokyo, Tokyo, Japan, 130-0022
VIEW ON MAP (https://www.google.com/maps?q=3-4-2%20Kotobashi%2C%20Sumida-ku%2C%20Tokyo%2C%20Tokyo%2C%20Japan%2C%20130-0022)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to an...
**Job Number** 26044144
**Job Category** Rooms & Guest Services Operations
**Location** 3-4-2 Kotobashi, Sumida-ku, Tokyo, Tokyo, Japan, 130-0022
VIEW ON MAP (https://www.google.com/maps?q=3-4-2%20Kotobashi%2C%20Sumida-ku%2C%20Tokyo%2C%20Tokyo%2C%20Japan%2C%20130-0022)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to an...