Guest Experience Lead (GEL)
Location
MURPHY, TX
Job Type
Full-time
Category
other-general
Posted
June 10, 2026
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA.
Description:
A McDonald's Guest Experience Lead (GEL) is responsible for ensuring a positive and memorable experience for all of our customers. This role involves welcoming guests, assisting with self- ordering kiosks, managing customer inquiries and actively seeking ways to enhance the customer experience. They may also be involved with training crew members on service standards and guest interactions.
So what does a member of our Crew Team get to do??
• Connect with customers to ensure they have a positive experience
• Help customers order their favorite McDonald's meals
• Prepare all of McDonald’s World Famous food
• Partner with other Crew and Managers to meet daily goals and have fun
• Keep the restaurant looking fantastic
See a day in the life of a Crew Team Member at McD...
Description:
A McDonald's Guest Experience Lead (GEL) is responsible for ensuring a positive and memorable experience for all of our customers. This role involves welcoming guests, assisting with self- ordering kiosks, managing customer inquiries and actively seeking ways to enhance the customer experience. They may also be involved with training crew members on service standards and guest interactions.
So what does a member of our Crew Team get to do??
• Connect with customers to ensure they have a positive experience
• Help customers order their favorite McDonald's meals
• Prepare all of McDonald’s World Famous food
• Partner with other Crew and Managers to meet daily goals and have fun
• Keep the restaurant looking fantastic
See a day in the life of a Crew Team Member at McD...