Guest Experience Specialist: At Your Service

EDITION • cape town, western cape, South-Africa • Posted June 21, 2026

Location cape town, western cape
Job Type Full-time
Category Hospitality & Leisure
Posted June 21, 2026
EDITION is seeking a Guest Service Associate in Cape Town. This full-time position requires excellent communication skills to handle guest requests via phone, email, and in-person. Responsibilities include logging guest requests and ensuring satisfaction while maintaining professionalism in appearance and demeanor. Ideal candidates should have at least a Matric qualification and a strong customer service orientation. This role supports a dynamic environment focused on guest satisfaction.
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