Guest Experience Specialist

Frasers Property Limited in Singapore is looking for a Guest Relations Executive to deliver high-quality service to hotel customers. You will be the primary contact for guests, addressing complaints and ensuring their satisfaction. Your role will involve welcoming guests, issuing room keys, and managing guest requests for an exceptional experience.

The ideal candidate should hold a NITEC in Hospitality Operations and have proven experience in customer service. Communication skills and a customer-centric approach are a must for success in this position.