Guest Relation Executive

NOVOTEL • Hyderabad, Telangana, India • Posted June 18, 2026

Location Hyderabad, Telangana
Job Type full-time
Category Information and Record Clerks
Posted June 18, 2026
Job Description

Primary Responsibilities

  • Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests of Novotel Hyderabad Airport.
  • Responsible for Reception, Concierge operations, Hospitality and Cashier.
  • Liaise with different departments for smooth and coordinated work.
  • Ensure cleanliness of all areas under the Front Office viz., Lobby, corridors, main staircase and drive away.
  • Ensure to interact with the guests & enable the team to understand guest requirements.

    Operational Management

  • Adhere to the Standard Operating Procedures & policies.
  • Check outstanding of in-house guests on a daily basis.
  • To check whether the following records are kept in order and up to date.
    • “C” forms
    • Reception / Information Log Book
  •         

    • ...

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