Guest Relations Executive

About the Role

We are looking for a dynamic and customer-focused Guest Relations Executive to be the face of our center. The ideal candidate will ensure a welcoming environment, deliver exceptional guest experiences, and handle inquiries efficiently while maintaining high standards of service.

Key Responsibilities

• Greet and assist guests in a professional and friendly manner
• Handle guest inquiries, concerns, and feedback promptly
• Ensure a smooth and pleasant customer experience at all touchpoints
• Coordinate with internal teams for seamless service delivery
• Maintain front desk operations and visitor records
• Manage calls, emails, and walk-in queries efficiently
• Support events and activities hosted at the center
• Ensure adherence to company policies and service standards

Required Skills & Qualifications

• Bachelors degree in any discipline
• 13 years of experience in custom...