Guest Relations Officer
Location
San Fernando, Pampanga
Job Type
Full-time
Category
other-general
Posted
June 18, 2026
Filinvest Company: Quest Plus Conference Center, Clark
Job Description:
- Greet and welcome guests, ensuring they feel comfortable and valued from the moment they arrive.
- Assist Korean-speaking guests with any inquiries or needs, providing clear communication and support.
- Handle bookings and reservations for tee times, ensuring smooth scheduling and coordination.
- Address guest concerns and complaints promptly and professionally, aiming to resolve issues to the guests satisfaction.
- Offer information about the golf course, facilities, and services available, including any special events or promotions.
- Work closely with other departments such as the pro shop, restaurant, and maintenance to ensure a seamless guest experience.
- Help organize and manage events, tournaments, and special activities, ensuring they run smoothly, and guests have a positive experience.