Guest Service Agent
Location
Kota Tangerang, Indonesia
Job Type
Full-time
Category
other-general
Posted
May 30, 2026
**Additional Information**
**Job Number** 26044886
**Job Category** Rooms & Guest Services Operations
**Location** Kawasan Bandara Soekarno-Hatta, Jalan Prof Dr Ir Sedyatmo KM 02, Kota Tangerang, Banten, Indonesia, 15126
VIEW ON MAP (https://www.google.com/maps?q=Kawasan%20Bandara%20Soekarno-Hatta%2C%20Jalan%20Prof%20Dr%20Ir%20Sedyatmo%20KM%2002%2C%20Kota%20Tangerang%2C%20Banten%2C%20Indonesia%2C%2015126)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File ...
**Job Number** 26044886
**Job Category** Rooms & Guest Services Operations
**Location** Kawasan Bandara Soekarno-Hatta, Jalan Prof Dr Ir Sedyatmo KM 02, Kota Tangerang, Banten, Indonesia, 15126
VIEW ON MAP (https://www.google.com/maps?q=Kawasan%20Bandara%20Soekarno-Hatta%2C%20Jalan%20Prof%20Dr%20Ir%20Sedyatmo%20KM%2002%2C%20Kota%20Tangerang%2C%20Banten%2C%20Indonesia%2C%2015126)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File ...