Guest Service Ambassador
Location
Dubai, Dubai
Job Type
Full-time
Category
Baggage Porters, Bellhops, and Concierges
Posted
June 27, 2026
Job Title: Guest Service Ambassador (Operations Coordination)
Industry: Hospitality / Holiday Homes / Short-Term Rentals
Employment Type: Full-time
Location: UAE
Role Overview
The Guest Service Ambassador (GSA) plays a critical live operations coordination role, ensuring seamless guest experiences through proactive monitoring, escalation, and cross-team coordination.
This role does not directly execute guest messaging. Instead, it focuses on overseeing guest journeys, ensuring SLA compliance, and resolving operational issues in real time by coordinating with internal Admin, Operations, and Reservations teams.