Guest Service Associate @ ibis Thane

Accor • Thane West, Maharashtra, India • Posted June 15, 2026

Location Thane West, Maharashtra

Job Type Full-Time

Category Food and Beverage Serving Workers

Posted June 15, 2026

Company Description
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description
Ensure to provide proficient and professional guest service to the guests by meeting and also exceeding their expectations.
Welcome the guests by greeting them as per the standards.
Any matter which may effect the interests of ACCOR should be brought to the attention of the Management
Facilitates the functioning of and / or oversees the functioning of Guest Service department (Front Office and F&B Service)
Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
Establish and maintain seamless ...
            

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