Guest Service Associate @ ibis Thane

Accor • Thane West, Maharashtra, India • Posted June 15, 2026

Location Thane West, Maharashtra
Job Type Full-Time
Category Food and Beverage Serving Workers
Posted June 15, 2026

Company Description

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS


Job Description
  • Ensure to provide proficient and professional guest service to the guests by meeting and also exceeding their expectations.
  • Welcome the guests by greeting them as per the standards.
  • Any matter which may effect the interests of ACCOR should be brought to the attention of the Management
  • Facilitates the functioning of and / or oversees the functioning of Guest Service department (Front Office and F&B Service)
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
  • Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
  • Establish and maintain seamless ...
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