Guest Service Representative
Location
Detroit, MI
Job Type
Full-time
Category
other-general
Posted
June 17, 2026
**Additional Information** Open Availability Preferred, Flexible Shifts Preferred, Experience Preferred
**Job Number** 26072471
**Job Category** Rooms & Guest Services Operations
**Location** 400 Renaissance Ctr, Detroit, Michigan, United States, 48243
VIEW ON MAP (https://www.google.com/maps?q=400%20Renaissance%20Ctr%2C%20Detroit%2C%20Michigan%2C%20United%20States%2C%2048243)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $20.65-$20.65 per hour
**POSITION SUMMARY**
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property a...
**Job Number** 26072471
**Job Category** Rooms & Guest Services Operations
**Location** 400 Renaissance Ctr, Detroit, Michigan, United States, 48243
VIEW ON MAP (https://www.google.com/maps?q=400%20Renaissance%20Ctr%2C%20Detroit%2C%20Michigan%2C%20United%20States%2C%2048243)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $20.65-$20.65 per hour
**POSITION SUMMARY**
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property a...