Guest Service Representative (Full-Time)
Location
Waikoloa, HI
Job Type
Full-time
Category
other-general
Posted
June 10, 2026
**Additional Information**
**Job Number** 26057657
**Job Category** Rooms & Guest Services Operations
**Location** 69-275 Waikoloa Beach Dr, Waikoloa, Hawaii, United States, 96738
VIEW ON MAP (https://www.google.com/maps?q=69-275%20Waikoloa%20Beach%20Dr%2C%20Waikoloa%2C%20Hawaii%2C%20United%20States%2C%2096738)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $23.19-$28.99 per hour
**POSITION SUMMARY**
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of inte...
**Job Number** 26057657
**Job Category** Rooms & Guest Services Operations
**Location** 69-275 Waikoloa Beach Dr, Waikoloa, Hawaii, United States, 96738
VIEW ON MAP (https://www.google.com/maps?q=69-275%20Waikoloa%20Beach%20Dr%2C%20Waikoloa%2C%20Hawaii%2C%20United%20States%2C%2096738)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $23.19-$28.99 per hour
**POSITION SUMMARY**
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of inte...