Guest Service Representative
Location
Philadelphia, PA
Job Type
Full-time
Category
other-general
Posted
June 04, 2026
**Additional Information** Evening and Overnight Shift
**Job Number** 26061411
**Job Category** Rooms & Guest Services Operations
**Location** 1201 Market St, Philadelphia, Pennsylvania, United States, 19107
VIEW ON MAP (https://www.google.com/maps?q=1201%20Market%20St%2C%20Philadelphia%2C%20Pennsylvania%2C%20United%20States%2C%2019107)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. Operate telephone switchboard station. Respond to and resolve guest requests, including wake-up call requests. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Review shift logs/daily memo books and document pertinent information in lo...
**Job Number** 26061411
**Job Category** Rooms & Guest Services Operations
**Location** 1201 Market St, Philadelphia, Pennsylvania, United States, 19107
VIEW ON MAP (https://www.google.com/maps?q=1201%20Market%20St%2C%20Philadelphia%2C%20Pennsylvania%2C%20United%20States%2C%2019107)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. Operate telephone switchboard station. Respond to and resolve guest requests, including wake-up call requests. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Review shift logs/daily memo books and document pertinent information in lo...