Guest Services Agent at Accor

Confidential • Kenya, Kenya, Kenya • Posted June 16, 2026

Location Kenya, Kenya

Job Type Full-Time

Category Other-General

Posted June 16, 2026

Job Description
First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:
Employee benefit card offering discounted rates at Accor worldwide

Learning programs through our Academies

Opportunity to develop your talent and grow within your property and across the world!

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Greet, check-in, respond to requests and settle accounts while providing exceptional service

Take initiative to add a personalized experience

Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Qualifications
Diploma/Degree in Hotel M...
            

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