Guest Services Agent

Trump Turnberry is ready to receive applications from exceptional, talented individuals who are eager to join our legendary team.

Position Purpose

To welcome guests to the Hotel, answer guest questions and resolve guest problems. To perform check-in, check-out duties and receive payments from guests. The position is available on a casual 'as and when' required position.

Essential Functions

• Ensure prompt, efficient and courteous reception of guests
• Record and administer arrivals and departures
• Communication and recording of complaints
• Be aware of daily functions, events, VIP and group arrivals
• Ensure guest’s immediate requirements are catered for and anticipate the needs of our guests
• Accurate receipt of payments from guests for their stay

Qualification Standards

• Must be eligible to live and work in the UK
• The successful candidate will be polite and...