Guest Services Agent

Dexterra Group • Moosonee, Ontario, Canada • Posted March 23, 2026

Location Moosonee, Ontario

Job Type Full-time

Category Information and Record Clerks

Posted March 23, 2026

Job Description
WHAT’S THE JOB?
Based in a world class Horizon North camp facility, the regular shift for this position is 2 weeks on and 2 weeks off, with 10-12 hour workdays. Transportation is provided to site from a pickup point.
The Guest Services Agent goes beyond checking in and out. You are responsible for acting as an ambassador by providing outstanding customer service to clients and assisting the Lodge Manager with all levels of administrative duties. 
Your work will include:
Welcoming and providing introductory information to clients
Serve as the first point of contact for any inquiries related to site and client matters; either through e-mail or phone
Allocating guests rooms and issuing room keys and cards
Managing the check-in, check-out process for clients
Ensuring accurate database entry for room bookings and payments, as well as multiple data entry
Providing inform...
            

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