Guest Services Agent
Location
québec, québec
Job Type
Full-time
Category
Hospitality & Tourism
Posted
June 05, 2026
Additional Information Disponibilité complète; Bilingue: Français et anglais; Expérience: 1 an; Avantages: Rabais voyages mondiaux, programme de fidélité assurance collective, fonds de pension
Job Number
Job Category Rooms & Guest Services Operations
Location 690 Boul Rene Levesque Est, Quebec City, QC, Canada, G1R 5A8 VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Pay Range: 27.35$-30.39$ /h
Job Number
Job Category Rooms & Guest Services Operations
Location 690 Boul Rene Levesque Est, Quebec City, QC, Canada, G1R 5A8 VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Pay Range: 27.35$-30.39$ /h
POSITION SUMMARY
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and...