Guest Services Agent
Location
Vancouver, BC
Job Type
Full-time
Category
other-general
Posted
June 06, 2026
**Additional Information**
**Job Number** 26056938
**Job Category** Rooms & Guest Services Operations
**Location** 1128 West Hastings Street, Vancouver, BC, Canada, V6E 4R5
VIEW ON MAP (https://www.google.com/maps?q=1128%20West%20Hastings%20Street%2C%20Vancouver%2C%20BC%2C%20Canada%2C%20V6E%204R5)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $25.48-$31.85 per hour
**POSITION SUMMARY**
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard stat...
**Job Number** 26056938
**Job Category** Rooms & Guest Services Operations
**Location** 1128 West Hastings Street, Vancouver, BC, Canada, V6E 4R5
VIEW ON MAP (https://www.google.com/maps?q=1128%20West%20Hastings%20Street%2C%20Vancouver%2C%20BC%2C%20Canada%2C%20V6E%204R5)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $25.48-$31.85 per hour
**POSITION SUMMARY**
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard stat...