Guest Services Officer

Royal Caribbean Group • Spain, catalonia, Spain • Posted June 07, 2026

Location Spain, catalonia
Job Type Full-time
Category Other-General
Posted June 07, 2026

The Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication, organizational skills and effective decision-making abilities.


QUALIFICATIONS

Minimum hiring, language and physical requirements to perform the job.

Hiring Requirements:

  • Minimum one-year experience in a customer contact position within the hotel field or related industry.
  • Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required.
  • Proven customer service skills to interact appropriately with guests in a considerate, Professional and positive manner by showing concern and listening actively.
  • A...

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