Guest Services Representative

Summary About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the March Inns on March Air Reserve Base, CA. The primary purpose of this position is to provide front desk, guest services support for lodging operations. The position is a flexible position, which means you are not guaranteed hours or benefits but could work anywhere between 0 and 40 hours per week. Position requires working irregular schedules, to include weekends, holidays, and all shifts. Responsibilities Receives and confirms room reservations by letter, telephone, email, or personal contact. Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed. Ensures that only authorized patrons use government-sponsored quarters. Calculates and posts charges to patrons' accounts and balances totals with control records. Accepts payment, makes change, and presents departing guests checkout statements. Prepares and safeguards cash receipts, prepa...