Guest Services Representative

Mission Hill Winery • West Kelowna, British Columbia, Canada • Posted June 12, 2026

Location West Kelowna, British Columbia

Job Type Full Time

Category Information and Record Clerks

Posted June 12, 2026

Guest Services Representative
Job Type:  Full-Time & Part-Time opportunities available
Mission Hill Family Estate Winery
West Kelowna, Okanagan Valley, British Columbia

Mission Hill Family Estate:

Over 40 years ago, we founded our family winery with an audacious dream – to redefine what’s possible for Canadian wine in the eyes of the world. With a deep commitment to the Okanagan region, and a relentless passion to produce wines that can stand alongside the best in the world, our wines are crafted with bold precision and an uncompromising respect for the diverse vineyards and micro-climates here.

The Life of the Guest Service Associate:
Responsible for inbound guest inquiries including booking reservations

Process orders from guests

Process membership changes, refunds, and returns

Support member activities including canceling membership and placing members on hold
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