Guesthouse Manager
Location
hermanus, western cape
Job Type
Full-time
Category
Customer Service
Posted
June 17, 2026
Guesthouse Manager (Live-in)
Location: Hermanus, Western Cape
Property: 4-Star Guesthouse
Position Type: Full-Time, Permanent
Accommodation: Live-in position with on-site accommodation provided
Position Overview
We are seeking a professional, hands‑on, and guest‑focused Guesthouse Manager to oversee the daily operations of our 4-star guesthouse in Hermanus. The successful candidate will be responsible for ensuring exceptional guest experiences, maintaining high hospitality standards, managing staff, and driving the overall performance and reputation of the establishment.
Key Responsibilities
Guest Experience & Customer Service
- Welcome and check in guests in a professional and friendly manner.
- Ensure all guests receive exceptional service throughout their stay.
- Address guest requests, concerns, and complaints promptly and effectively.
- Manage...