Harbour Hopper Tours Supervisor
Location
charlottetown, pe
Job Type
Full-time
Category
Other-General
Posted
June 16, 2026
As a Seasonal Harbour Hopper Tours Supervisor , you will play a vital role in ensuring the delivery of exceptional guest experiences through the effective oversight of daily operations, team leadership, and a commitment to service excellence. Your duties in this role will be performed alongside working as a Harbour Hopper Tour Guide or, as a Sales & Customer Service Agent. Your first-hand experience delivering engaging and high-quality tours or servicing our guests will directly inform your ability to mentor and develop others.
Core Job Responsibilities & Duties
- Ongoing Support and Quality Assurance:
- Monitor the quality of tours through observation and guest feedback, providing constructive feedback and coaching as needed.
- Stay informed about updates to tour routes, historical details, or storytelling techniques and incorporate them into training programs.
- Scheduling:
- Schedule all guide and Sales...