HC & Insurance Operations Senior Assoc.

NTT DATA • Chennai, Tamil Nadu, India • Posted June 10, 2026

Location Chennai, Tamil Nadu

Job Type Full-time

Category Other Office and Administrative Support Workers

Posted June 10, 2026

Job Description
Positions General Duties and Tasks:
• Process Insurance Claims timely and qualitatively
• Meet & Exceed Production, Productivity and Quality goals
Review medical documents, policy documents, policy history, Claims history, system notes and apply the trained client level business rules to make appropriate Claims decisions, call out claims trends and flag fraud activities
Analyze customer queries to provide timely response that are detailed and ordered in logical sequencing
Cognitive Skills include language, basic math skills, reasoning ability with excellent written and verbal communication skills
Stay up to date on new policies, processes, and procedures impacting the outcome of Claims processing
Continuous learning to ramp up on the knowledge curve to be the SME and to be compliant with any certification as required to perform the job
Be a team player and work seamlessly with other ...
            

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