Head Customer Support
Location
miguel hidalgo, miguel hidalgo
Job Type
Full-time
Category
Other-General
Posted
June 17, 2026
Aventus Group is an international firm leading the financial progress of clients since 2009 as innovative digital loan providers. Aventus Group successfully runs operations in 17 countries covering Europe, CIS countries, Asian and African countries, and now LATAM countries. By combining the client-centric approach, risk management, and innovations, we make borrowing faster, easier, and hustle-free in countries where traditional financing tools are either expensive or hard to come by.
**Customer Support**:
- Develop and implement customer service policies, procedures, and standards to improve customer experience.
**General**:
- Implement performance metrics (individual+team goals) and result-oriented culture enduring performance reviews.
- Be a team player, work effectively with Mexico UW Team and with the HQ Risks Management Team
**Role Qualifications**:
- Bachelor’s degree in finance, Law, Business Administration, or a related field.
- 5+ years of experience pr...
**Customer Support**:
- Develop and implement customer service policies, procedures, and standards to improve customer experience.
**General**:
- Implement performance metrics (individual+team goals) and result-oriented culture enduring performance reviews.
- Be a team player, work effectively with Mexico UW Team and with the HQ Risks Management Team
**Role Qualifications**:
- Bachelor’s degree in finance, Law, Business Administration, or a related field.
- 5+ years of experience pr...