Head Hostess
Location
Cape Town, Western Cape
Job Type
full-time
Category
Other Food Preparation and Serving Related Workers
Posted
June 27, 2026
Job Description
THE MISSION
You are the first smile, the first energy, and the first impression of Mama ✨
As Head Hostess, you set the tone for every guest journey—welcoming, guiding, and creating that instant “this is the place to be” feeling from the moment the doors open.
You don’t just seat guests—you orchestrate the flow of the restaurant, balance the energy of the floor, and make every arrival feel intentional, smooth, and special
HERE’S WHAT YOU’LL BE RESPONSIBLE FOR:
Guest Welcome Experience Leader
- Deliver a warm, confident, and memorable welcome to every guest
- Create a first impression that reflects Mama’s bold, social personality
- Ensure every guest feels seen, valued, and instantly at home
⚡ Floor Flow & Seating Coordinator
- Manage reservations, walk-ins, and table allocations with precision and awareness