Head of Client Implementation & Transformation
Location
singapore, singapore
Job Type
Full-time
Category
Other-General
Posted
June 17, 2026
Key Responsibilities
Leadership Team Development
- Lead and develop the regional implementation function across Singapore, Philippines, and other assigned Asia markets.
- Provide leadership, coaching, and support to implementation and digital delivery teams.
- Build a high-performing implementation culture focused on accountability, collaboration, client experience, and continuous improvement.
- Develop team capability, succession planning, and future organizational structure as the business grows.
- Partner closely with Operations, Client Success, Sales, Finance, Product, and Technology teams to ensure alignment across the onboarding journey.
- Own the implementation methodology, governance framework, and onboarding standards across assigned markets.
- Establish consistent implementation proc...