Head of Customer Experience, FinTech

A fast-growing FinTech organisation in Dubai is seeking a Head of Customer Services to lead their customer experience strategies. Responsibilities include overseeing multi-channel support operations, implementing KPIs, and enhancing service excellence across digital payment products. The ideal candidate will have significant leadership experience in the FinTech sector, a strong background in scaling customer support operations, and excellent communication skills. Competitive compensation and a high-performance culture await the successful candidate.
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