Head of Customer Experience & Operations – Ecommerce & Wholesale

Paylow Staffing is looking for an experienced Customer Service Manager to lead their support operations across ecommerce, marketplace, and wholesale channels. The successful candidate will manage a team, improve processes, and drive customer satisfaction through effective KPI monitoring.

Applicants should have over 5 years of management experience, preferably in ecommerce or product-based sectors. Strong communication and leadership skills are essential.