Head of Customer Service

For generations, our 27 Maisons, including Dom Pérignon, Veuve Clicquot, and Hennessy, have defined luxury. Now, it’s your turn. Imagine a career fueled by passion and creativity, where you redefine what’s possible. We seek individuals who thrive in collaborative environments, sharing our love for craftsmanship, elegance, and integrity. We celebrate diversity and the pursuit of excellence.

We’re thrilled to announce the opening for Head of Customer Service, reporting to Supply Chain Director, APAC. The Head of Customer Service, APAC at Moët Hennessy is a mission‑critical leadership role, accountable for shaping and elevating the end‑to‑end customer service strategy across the region.

This role goes beyond operational excellence – serving as a strategic partner to Commercial, Supply Chain, and Finance leadership, driving service as a competitive advantage to support business growth, customer experience, and operational resilience.

The role oversees the full...