Head of Customer Services
Location
Rotterdam, South Holland
Job Type
CDI
Category
Operations Specialties Managers
Posted
June 20, 2026
As Head of Customer Services, you will lead an international Customer Services organization across multiple locations. You drive operational excellence, empower Team Leads, and ensure a consistent, high-quality customer experience across all markets.
You combine strategic thinking with a pragmatic, hands-on approach. You know how to quickly assess situations, set clear priorities, and translate change into measurable improvements. In this role, you play a key part in strengthening current performance while shaping the future of Customer Services.
Location: Rotterdam (Hybrid – 50% in office)
Start Date: September 2026
Availability: Ful...