Head of CX Services — Adoption, Growth & Value

GitLab • singapore, singapore, Singapore • Posted June 16, 2026

Location singapore, singapore
Job Type Full-time
Category Customer Service
Posted June 16, 2026
GitLab in Singapore seeks a Sr. Director of Customer Experience to lead strategy and execution of post-sales customer experience. The role combines customer success and professional services to enhance customer satisfaction and business growth. Applicants should have significant experience in SaaS environments with a proven record in leading teams and improving retention. Benefits include flexible paid time off, equity compensation, and more.
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