Head of Global Integrated Operations
Location
Australia, New South Wales
Job Type
full-time
Category
Top Executives
Posted
May 30, 2026
Job Description
As our Head of Global Integrated Operations, you’ll lead and evolve NEXTDC’s 24/7 Global Integrated Operations Centre (GIOC), ensuring consistent incident management, operational oversight and communication throughout our organisation and customers.
You will play a key role in aligning operational teams, improving data visibility and driving strategic initiatives that support our growth and customer commitments.
Key responsibilities include:
- Leading the 24/7 GIOC to ensure operational visibility and accountability across the business
- Driving continuous service improvement and operational excellence across global teams
- Overseeing incident, issue and action management to ensure consistency, tracking and resolution
- Delivering operational reporting and KPI monitoring aligned to customer and internal SLAs
- Supporting the implementation of strategic initiatives across NEXTDC in partnership with executive leader...