Head of HR Operations
Location
, metro manila, philippines, metro manila
Job Type
Full-time
Category
Human Resources
Posted
June 13, 2026
Head of HR Operations
Location: National Capital Region
Work Schedule: Monday to Friday
Senior Manager / Director / Head / AVP
A growing enterprise organization is seeking an experienced HR operations leader to oversee the delivery of core HR services and employee support functions across the business.
This role will lead operational excellence across HR service delivery, payroll administration, benefits management, employee documentation, and HR support services while ensuring compliance, accuracy, and a strong employee experience.
Key Responsibilities
HR Service Delivery & Employee Support
- Lead the centralized HR support function handling employee inquiries, requests, and case management
- Ensure consistent, accurate, and timely resolution of HR concerns aligned with service standards
- Monitor operational metrics including response times, resolution rates, and employee satisfaction