Head of Operations & Customer Experience

Prism+ in Singapore is seeking a dedicated Operations Team Leader to lead and manage teams of technicians and in-house agents, ensuring operational success. The ideal candidate will have 1–3 years of experience in customer service or operations, with strong problem-solving and organizational skills. Proficiency in Microsoft Excel and familiarity with CRM systems are essential. This role offers the opportunity to influence operational projects and enhance team performance while contributing to a leading brand in consumer technology.
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