Head of Resource Planning, Forecasting & MI

Job Description

Experian are looking for an experienced and strategic Head of Resource Planning, Forecasting & MI to lead end-to-end operational planning, forecasting, capacity management and management information capability.

You will be central to enabling data-driven decision-making across ECS servicing, ensuring the business has the insight, models and plans needed to deliver strong customer outcomes, effective service levels and cost efficiency.

You will own the development and evolution of forecasting and planning capability, creating accurate and effective models that support both short-term and long-term decision-making. Working collaboratively with operational, product, finance and transformation teams, this person will ensure that changing demand drivers, major business changes and improvement initiatives are reflected in robust planning assumptions and scenario models.

Alongside resource planning, the role will lead an MI and insight ...